TV4 Fotbollskanalen, the largest Swedish source of football news, recently updated their website and apps after a collaboration with Screen Interaction. I was part of the team where service design, user experience design and development was closely integrated into a new design process. These are my stories from behind the scenes of the making of the new and improved TV4 Fotbollskanalen.
In November 2014, I started working at Screen Interaction. On my very first day, I was assigned as Project Leader and Digital Service Designer to a new project. The second member of the team from Screen Interaction was Anders Jacobsson, working as Service Design Lead in the project. The third member of the team was Creative Director Jonas Theder.